# Chamados

Tickets (chamados) abertos pelos clientes ou pela operação, suportando tipos de solicitação, status e fluxo de atendimento configurável.

## Consultar chamado

 - [GET /tickets/{id}](https://developer.auvo.com.br/openapi/api-reference/chamados/retrieve-a-ticket.md): Returns the details of a single Ticket identified by its unique identifier.

## Editar chamado

 - [PATCH /tickets/{id}](https://developer.auvo.com.br/openapi/api-reference/chamados/edit-a-ticket.md): Updates the editable fields of an existing Ticket identified by its unique identifier. Only the properties present in the request body are modified.

## Adicionar novo chamado

 - [POST /tickets](https://developer.auvo.com.br/openapi/api-reference/chamados/add-a-new-ticket.md): Creates a new Ticket in your account using the data provided in the request body.

## Listar chamados

 - [GET /tickets](https://developer.auvo.com.br/openapi/api-reference/chamados/retrieve-a-list-of-tickets.md): Returns a paginated list of Tickets registered in your account. Use the query parameters to filter, sort and paginate results.

## Listar tipos de solicitação de chamados

 - [GET /tickets/request-type](https://developer.auvo.com.br/openapi/api-reference/chamados/retrieve-ticket-request-types.md): Returns the request types available for Ticket, used to classify and route ticket according to your operational rules.